Frequently asked

The questions that come up most often, one from each area. Each service page has more.

Powers of attorney

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Do I have to travel home to sign anything?

Does my representative need to be present when I sign?

Which language should the document be in?

How long is a power of attorney valid?

Can I cancel it later?

Can one document cover several different tasks?

Certified translations

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Which kind of translation works for a passport application?

Will the Home Office accept your translations?

Do you need the original document?

Can you translate a document that already has an apostille?

Which languages do you work in?

Is a machine translation ever acceptable?

Apostille and legalisation

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How do I know whether I need an apostille or full consular legalisation?

Can you apostille a document issued outside the UK?

Does the apostille go on the original or a copy?

Will the apostille itself need translating?

Do I need to hand over my original certificate?

Certificates and records

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Can you get a certificate if I do not know exactly where it was registered?

Do I need a power of attorney for this?

Can you obtain records for a relative?

What if the original record was destroyed?

Will the certificate arrive ready to use?

Tell us what you need

Describe your situation in your own words. We will tell you which documents are required, how the process runs, and what it costs before anything starts.